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- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
- Salary : 15 to 20 K
- Location:- Bawana, Sec-1
- Candidate should have good communication skills.
- Candidate should have good experience in Client handling and Excel.
- Candidate should be near by location.
- Interested candidates contact us @ 8130910780 / 8448355180 or send your resume to us at [email protected]